What We Offer


The Improv Effect helps businesses reach their full potential by means of interpersonal-communication skills training. Since 2007, we have been a driving force in transforming the internal cultures of companies around the world, including Netflix, Transferwise, Macy’s, Getty Images, Capital One, and many more. Our experiential approach helps teams and organizations collaborate better, apply creative problem-solving techniques, increase retention through better on-boarding, improve presentation skills, and conduct killer product and process development ideation sessions.



This training provides tools and techniques to challenge outmoded habits and ways of thinking, and focus on creativity and ideation practices applied to real-world problems as a group. Using improvisational methods, you and your team will experiment with the strategies you learn by practicing active listening, using empathy to think like your users or customers, ideating through convergent and divergent thinking exercises, adapting your language when communication differences threaten to subvert the desired result, and employing techniques to reframe problems and manage teams that are easily thrown by limitations. Learn More



Different situations call for adjustments in our communication and approach, even if the core message is the same. Our presentation-fundamentals workshop, Making Your Message Stick, is a hands-on opportunity to explore and practice techniques to distill and capitalize on the most essential points, exercises to modify the message based on the setting and the size of the audience, and how to speak with more confidence. Participants learn how to better empathize with and respond to their audience, prepare for unexpected moments, actively listen, match their body language and voice to their message, and create a narrative that is uniquely their own. Learn More



One key quality that all successful teams share is strong communication, particularly under pressure or stress. Using experiential exercises correlated to specific real-world scenarios, we strengthen your communication skills with the team in mind, practicing active listening, body language awareness and thinking on the spot. Rehearsing—and in some cases re-learning—these fundamentals will enable you as an individual to both become more mindful of your skills as well as explore and hone new ones, while enabling your team to operate more optimally as a unit.

A high functioning team is one where everyone has a seat at the table and every voice is heard. This starts with the team establishing trust and communicating effectively with one another. During this uniquely experiential workshop, participants will get to know each other, learn how to work together, and understand the importance of shifting habits.  They will learn how to adjust their own leadership signals & behaviors in order to elevate their team(s) as a whole.

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As leaders, one of the most powerful “hats” we can wear is that of a coach.  When you put on the coaching hat, you are helping others to realize their maximum potential rather than directing or telling them what they should do.

In the coaching fundamentals workshop, we will define and differentiate the roles of Mentor, Coach, and giving Feedback and how to apply a coaching mindset.  We will introduce participants to an easy-to-grasp coaching framework, and they will have the opportunity to practice coaching skills with peers in a safe environment.

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Onboarding & professional development

In the simplest sense, when we feel welcome and included, we’re inclined to stick around longer. Which is why it’s so important to create an onboarding program — an experience — that not only makes a great first impression, but is also effective in communicating the tools, culture and values of your company. In response to the full scope of these needs, we partner with you and your team to develop and implement training that earns a great first impression with your new hires, and enables all team members to thrive in an environment of continued, inclusive growth. Learn More



One-on-one coaching is a highly effective, highly productive approach to professional development in a broad range of skill areas, catered by individual and organizational needs. Two formats are available:

VIRTUAL COACHING These one-hour sessions are done via Skype or a Google hangout and offer the most flexible scheduling options. They are most effective as one-on-ones.

IN-PERSON COACHING These sessions are also typically one-hour in duration, and provide both a more personal interaction and the opportunity for either one-on-one or small-group facilitations. Learn More